It is always necessary to have a protocol security to deal with an infection by computer virus, malware or whatever we want to call them . Often, the fact that these phenomena occur reveals a system of security deficient in the company that needs to be corrected.
If we face problems of virus in our computer, we must take a series of measures to act efficiently and quickly, of course, include the help of an expert. Here are some of the things we recommend doing.
Protocol to deal with a computer virus infection
1. Identify the problem and its magnitude. It is not the same as a computer virus that has infected computer system files that the antivirus has just blocked a Trojan. We explained the difference in this article .
2. Act quickly. Do not be dragging the virus problem, or continue working with that computer. Put it in quarantine.
3. Informs users. You may have noticed the problem, but other people who use that computer do not. It informs the other users that this computer can not be used temporarily.
4. Scan the computer with your antivirus, if you can. There are computer viruses that can be removed with your antivirus. But at other times, you may not be able to remove it, and even the virus will uninstall or disable the protection. In any case, check it out first to see what it is.
5. Call a computer expert. If you need a computer technician to do a general clean the PC, do not be afraid to. It is better to solve the problem quickly than to waste days and days of work trying to do it without success.
6. Use replacement equipment. When you have computer problems, it is essential to have other equipment available from which you can access. In that sense, it is good that sensitive information of the company is in the cloud so you can enter from anywhere.
7. Discover the source of the malware. If the malicious program has entered because some of the users were making use of the computer doing operations that involve risk, it is necessary to take letters in the subject so that it does not repeat itself again.
8. Learn from mistakes made. It is possible that you did not have any antivirus installed on your PC and that has harmed you. Keep in mind that now you must prevent malware problems in your company through a computer security protocol.
9. Analyze the damage that has occurred. If irreparable problems have occurred, a security system must be created to protect the company. Data loss is corrected with a data redundancy system.
10. If necessary, report. In some cases, we are not talking about computer viruses, but spyware introduced by a criminal to steal information from your company. In that case, you need the help of an expert in computer expertise to help you gather evidence and rastraer the source of the problem.
Do you follow these security tips to deal with a virus infection on your computer? What other measures do you recommend?
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