If we have more or less clear what is the IP telephony and how you can save on the phone bill, it is time to introduce a new concept:switchboards IP , also known as virtual switchboards.
Many companies providing VoIP service offer you the opportunity to have a virtual telephone set itself to a much cheaper price traditional analog type. Let's see what they consist of and what advantages they have to use them in your business.
What is a virtual switchboard
A virtual PBX is an IP telephony system advanced that allows you to have several telephone sets or extensions , both fixed and mobile. It is very useful because it allows you to organize the calls anywhere where the employees are.
Example. You have a customer service employee who works from your home in Barcelona, but you want to be able to pass calls from the company's main telephone (located in Madrid) to your IP voice software. Just dial the extension number and move the conversation to the other line quickly and easily.
You can have as many extensions as you think that suits you, so that the virtual PBX will allow you to better manage your company's telephone system.
Advantages of virtual versus conventional switchboards
Unlike traditional physical PBX court, virtual PBXs have numerous advantages that you should not miss.
I'll buy a physical exchange savings: traditional PBXs are expensive devices, several hundred euros. Also you would have to buy a new device when it becomes obsolete. With an IP switchboard it would suffice to update it.
Less maintenance: a physical device requires continuous maintenance and assembly of longer cables and complex. When the traditional system fails, you are unable to make connections until it is repaired. Virtual PBXs are simpler, more productive and more efficient.
-free Location: with virtual PBXs do not depend on a cabling system so that you can place the extensions in as many places as you want, even in different countries if you have employees overseas.
-extensions IP and mobile: you are not forced to convert traditional landlines in extensions. You can create an extension on a mobile phone, the IP address of a computer, etc.
To all this we can add the advantages of speaking voice over IP , with excellent sound quality and an important phone bill savings. Do you use one virtual PBX in your company? Tell me in the comments what you think the idea and share this article in social networks.
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