The transition from an old cash register to a POS system can not be easy. In many cases, we talk about companies that have not usually needed computers, but now they do. Not to be missed. There are family, SMEs and micro businesses in which still happens and learn to use a POS software without knowledge of computer user is not easy.
Taking the first step to modernize a business is fundamental to the tasks faster. However, you may always arise problems with the software installation , or difficulties in maintaining the computer. In such cases, computer maintenance is unavoidable.
Computer maintenance for POS systems
Using a PC as support for installing a POS software is something that many companies do to save costs. But it is imperative to keep that computer in good condition. It is not a server, but you need to be at full performance and avoid any kind of mishaps.
TPV systems are usually made to be intuitive, but sometimes they can be very complicated for the beginner. Perhaps, for example, if you want to install Linux as a free TPV SO and we have not finished clarify.
We can also have doubts with the soft that we decided to install. For example, how to register the product, digitally create delivery notes , invoices, etc. That is, counseling is needed to teach how it works. This will avoid problems.
Then there are the tasks of corrective maintenance in case of any problems. For example, everything related to the hardware: problems with ticket printer , which has no ink is jammed or print things that have not been marked. Also problems with touch screens , which sometimes decide not to work, or smart drawers of cash, which are not always as smart as they seem.
Experience says that this can not always be solved by a basic and hasty formation; there will always be doubts and problems arise as in real time and in practice, it is necessary remote access for troubleshooting on the spot.
Of course, it is important everything related to the safety of TPV ; must be given exclusive use the POS and avoid the most malware infection, spyware, etc that affect our operating system . This is very important because there is sensitive information of the company, so you have to ensure the maximum safety of the equipment.
What are the doubts about using POS software? Have you ever had a problem and been in a hurry to charge your customers?
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